Principles of the value offering:
- Your Customers’ prefer to talk to a local contact when they have an issue with your
product or service
- You don’t necessarily need a local branch office to provide the service
- We provide
representation in Hungary and CE Europe at minimum costs
- We manage your calls, mails, returned goods or local marketing campaigns
Customers for
your goods or services trust you the most if you are locally represented and the packaging or user’s manual include a contact address
or phone number for their own country.
Many businesses serve customers throughout Europe from a central location without having
local representations in the countries they supply to. Lacking a local contact, Customers may not reach the Supplier with their complaints
or comments due to language barriers or the feeling they will not be properly treated due to the physical distance. Such a feeling
may result in lack of trust and loss of valuable Customers for the Supplier.
Even if you successfully supply to remote countries,
it is beneficial to have local representation in regions you sell your goods at.
ISCO Hungary support you with providing local office
management enabling you to more efficiently handle complaints, returns, customer service or any other activities related to selling
your goods in Hungary or the Central Eastern European region.
Without the need to establish a branch office with all the costs of
legal, financial, social security services, employing people, office space rental or purchase, etc we solve your local needs as an
outsource partner.
You are able to deliver our contact details with your product sold in Hungary and we manage everything for
you from our office. You virtually save all the hassle and still make your Customers feel that you provide local representation they
can turn to in case of any problems.
We manage your incoming calls in the local language and forward you any inquiries we receive
relating to your product or service. We pick-up returned goods and deliver them to you. We manage your marketing activities, if required.
All this at the fraction of what a local branch office would cost you.
In case you are looking for a distributor or plan to establish your Hungarian branch office, we offer turn-key solutions in Local Distribution
Partnership and Business Conduct Support, as well.
Our Local Office Management services are offered on a monthly-fee basis where
the package price depends on the services included.
